WHAT ARE WE DOING ACTUALLY?
As now you're part of a team inside AIESEC, you'll be delivering exchanges and internships experiences directly.
You can be assigned to OGX operations or ICX operations and this means you're going to work with different enablers and customers depending on the area and the product.
We offer three types of Cross-Cultural Exchanges:
Global Volunteer (GV) - a 6 to 8 weeks social exchange and people can choose a SDG to work for in a volunteer social project.
Global Talent (GT) - a 6 months to 1 year internship exchange and people can work in companies in a paid internship project
Global Entrepreneur (GE) - a 6 to 8 weeks internship exchange and people can work in StartUps or companies in volunteer projects
And you, as a member, will whether receive people in your city (ICX) or send them to another country or territory (OGX) to live one of the experiences above.
INTRODUCING THE CUSTOMER FLOW
What is Customer Flow and what is it for?
Any organization that is delivering any kind of product or service to the market needs to have a clear map on what is happening with its customers from the very beginning, when they don't know anything about the product of organization, until the very end, when they've already experienced it and actually want to promote it because it was a very good product.
In AIESEC we have the same thing and it's called the Customer Flow.
OPEN: the EP (Exchange Participant) is subscribed to the Opportunities Portal.
APPLIED: the EP (Exchange Participant) applied to one of the opportunities in the portal.
ACCEPTED: The EP has been accepted in the opportunity.
IN PROGRESS: After beeing accepted, the legal processes are in progress (payment, contract, etc)
APPROVED (APD): Everything is in place. The EP (Exchange Participant) has been approved in all the steps and now it's time to program everything for the travel.
REALIZED (RE): The EP (Exchange Participant) arrived in the destination and started the project.
COMPLETED: The exchange experience of the EP is now completed.